Strategic and technical, by the same people. The AI consultant who assesses feasibility also designs the architecture and knows from projects where models in production break: on permissions, on data, rarely on the algorithm. Boston Consulting Group attributes roughly ten per cent of the effort of scaling AI to the algorithm and seventy per cent to processes and people; that matches what we see.
No staff gallery, but more than twenty specialists on permanent contracts, with MIT-funded research as a hinterland: that is how we know of a technique where it works and where it stops working.
We do not build before there is an owner, we test in the real work process, and we agree one measure up front.